A. Purpose

To provide structure for college policy regarding student refunds of assessed tuition and fees for instructional programs.

B. Policy

The policy of the college shall be to refund eligible assessed tuition and fees for college instructional programs. Policy shall be periodically reviewed by Administration and revisions approved by the Board of Trustees.

C. Procedures

1. Refund for Students Withdrawing from all Classes

a. 100% of all assessed tuition and fees are refundable prior to beginning of classes. A student who withdraws (drops all classes) during the first seven (7) calendar days of the semester will receive a 100% refund of all assessed tuition, course-specific and common fees. Students withdrawing between the 8th and 14th calendar days of the semester will receive a 50% refund of all assessed tuition and course-specific fees. No refunds will be made after the 14th calendar day of the semester.

2. Refund for Student-Initiated Schedule Change after the First Day of the Semester

a. A student who drops one or more classes during the first seven (7) calendar days of the semester will receive a 100% refund of all assessed tuition, course-specific and common fees for the dropped class/es. Students dropping classes between the 8th and 14th calendar days of the semester will receive a 50% refund of all assessed tuition and course-specific fees. No refunds will be made after the 14th calendar day of the semester.

3. Other Provisions

a. Class section cancellations initiated by the College will result in a 100% refund of all assessed tuition and fees to the student.
b. $10 drop fee will be applied for each class dropped following the 14th calendar day of the semester.
c. For courses, operating on a different schedule than the regular fall/spring 16-week semester (summer, block, intersession, etc.), deadlines and refunds will be prorated. All procedures for schedule change or withdrawal apply.
d. Failure to attend class/es or incomplete course withdrawal does not constitute a schedule change or withdrawal and does not entitle the student to a refund.
e. In the case of national emergency, any student called to active duty during the course of a semester shall be entitled to a withdrawal from all courses at 100% refund. The student must present a copy of the order to active duty to be eligible.

4. Appeals Process

a. Students shall have the opportunity to seek an appeal, in writing, contesting or petitioning any outstanding balance due to the College. Written appeals and all supporting documentation shall be submitted to Student Account Services within 30 days following the end of the term.

D. Responsibilities

E. Definitions
“Semester” is defined as 16 weeks

F. Authority
This policy is maintained under the authority of the Vice Chancellor for Finance.

G. Related Policies

H. Implementation
1. Policy approved and adopted by the Board of Trustees on 10/8/01, and revised on 5/19/11 and 1/11/16. Purpose and Policy revised on 5/14/18.
2. Procedures, Responsibilities, Definitions, Authority and Related Policies sections approved and adopted by the Cabinet on 5/14/18.